Sherlock Amusement Sales
Product Search: 

Terms and Conditions

If you have any questions, please don't hesitate to contact us directly.

Disclaimer

Products sold by Sherlock Amusement Sales are for home use only, they must not be used in commercial premises unless you have the correct licensing permit in place from your local council. This is expressly prohibited under the terms and conditions of use.


Products sold by Sherlock Amusement Sales are provided with a three-month warranty only. This limited warranty covers defects in workmanship and materials for a period of 3 months from the date of delivery. This warranty does not cover problems that result from abuse, accident, or misuse. Sherlock Amusement Sales do not accept liability for incidental or consequential damages, or any third-party claims for damages against the purchaser of this product.

Prices

All prices are inclusive of Vat. 

Delivery Charges

Our standard delivery term for small, couriered items such as pool balls is 72 hours from time of order received in to the office and providing this order is before 14.00. Next day delivery and timed deliveries all have additional charges and vary depending on location and times required – POA.

Delivery of larger items such as pool tables and fruit machines will take between 7 – 14 days unless the product states an alternative lead time.

Delivery

It is the responsibility of the receiver to check the goods for damage before signing or accepting the consignment. If there is any damage the goods must be signed for as damaged, and a picture taken where possible of the damaged item as a record/validation. (Signing for them “unchecked” is not sufficient) and The Rudd Group must be notified within 48 hours of delivery. We can not accept liability for any damage reported outside of the 48-hour grace period. 

Returns and Cancellations

Returns must be agreed with The Rudd Group in writing/email prior to returning. Items returned must be new, unused and in their original packaging.

See what others are saying...

Posted on Google Google
Brian Williams profile picture
Brian Williams
10/07/2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Bought a pool table from them had a couple of issues (out of their control) after sales service was second to none , I dealt with a guy called Davey what a great guy bent over backwards to sort everything , the lads that delivered and installed the table were brilliant what a great company will definitely be using them again
Posted on Google Google
LEON BEAUFORT profile picture
LEON BEAUFORT
02/07/2025
Google star 1Google star 2Google star 3Google star 4Google star 5
The service is outstanding. They are a superb company. Very happy with them.
Posted on Google Google
Liam Janiak profile picture
Liam Janiak
13/06/2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Got my Big Bank Theory Machine yesterday and i can say appart from a few misshaps like a crack or two on the reels (Doesnt affect useage) I would say there machines are greatly refurbished! When getting it deliverd the driver was amazing was careful and putted it where I wanted and showed me a few basics on the machine didnt catch a name but thank you all once again for the great service :)
Posted on Google Google
tracey shaw profile picture
tracey shaw
16/05/2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Brilliant the chase fruit machine and a pleasure to deal with,these really are the only place to go for the best customer service ever,look after you all the way from delivery and everything.
Posted on Google Google
sean gibson profile picture
sean gibson
25/04/2025
Google star 1Google star 2Google star 3Google star 4Google star 5
great pool table just lacks a bit of racking cloth did ask for some by email but no email back
Posted on Google Google
Stephen Chipchase profile picture
Stephen Chipchase
10/04/2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Top team, fast delivery, the driver even plugged the fruit machine in and showed off the demo
Posted on Google Google
Laura Stone profile picture
Laura Stone
20/03/2025
Google star 1Google star 2Google star 3Google star 4Google star 5
I bought a fruit machine for Christmas for my husband. Delivery was straightforward. Had a little difficulty initially with the set up but when support on the phone didn't resolve it someone was able to come out and help very quickly, which I really appreciated. Would recommend and buy from them again, should this prove to be the first of many fruit machine purchases.
Posted on Google Google
Richard Mountford profile picture
Richard Mountford
11/03/2025
Google star 1Google star 2Google star 3Google star 4Google star 5
All the team who helped with advising on my purchase of a pool table and installed it were excellent. Absolutely recommend them; great service from start to finish.
Posted on Google Google
Peter Sheldrick profile picture
Peter Sheldrick
13/02/2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Professional, helpfull and reliable. Good value equipment
Posted on Google Google
Paula B profile picture
Paula B
13/12/2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Really good service, quality products and excellent customer service. The delivery guys are very knowledgeable and more than happy to help and show you how to work things.
Privacy Policy.Cookie Policy.
Copyright ® 2019 – Sherlock Amusement Sales.
Sherlock Amusement Sales is regulated by the Gambling Commission, our Operating License number is: 000-000209-N-312830-004
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram