Terms & Conditions

Prices: - all prices are exclusive of Vat. Vat will be added at the applicable rate on the date of despatch.

Delivery Charges: -  our standard delivery term is 72 hours from time of order received in to the office and providing this order is before 14.00. Next day delivery and timed deliveries all have additional charges and vary depending on location and times required – POA.

Delivery: - it is the responsibility of the receiver to check the goods for damage before signing or accepting the consignment. If there is any damage the goods must be signed for as damaged, and a picture taken where possible of the damaged item as a record/validation. (signing for them “unchecked” is not sufficient) and The Rudd Group must be notified within 48 hours of delivery.

Returns/Cancellations: - returns must be agreed with The Rudd Group in writing/email prior to returning. Items returned must be new, unused and in their original packaging.